Certificate IV in Information Technology
SYSTEMS ADMINISTRATION SUPPORT
Secure your future with a career in IT!
Every part of our world is now connected – we live and work online.
The call for highly skilled infrastructure experts is urgent, and this need is expected to increase for many years to come. New technologies, the sudden need for many to work from home and more businesses using the ‘cloud’ mean there has never been a better time to become part of highly skilled career ensuring we remain connected.
Public and private organisations require skilled staff to design, build, administer and manage an infrastructure that needs to be ‘always on’. Your interest in technology means you are in the box seat for a lifetime career.
Classroom: Adelaide CBD
Subsidised course fees available.
What will you study?
As a student of our industry-built ICT40120 Certificate IV in Information Technology (Systems Administration Support) qualification, you will be introduced to current technologies and tools providing you with advanced technical and hands-on skills that can be immediately applied to any business or organisation upon graduation.
As Academy IT has delivered vendor-based training since 2007, you will undertake studies built upon best practice and cutting-edge vendor-based and open-source tools.
You will learn…
- Identifying suitable emerging technologies
- Applying ethics and privacy
- Design strong risk management
- Customer support management
- Network operating systems design and implementation
- Connecting and configuring hardware
- The role of a support desk in customer satisfaction
- Identifying and resolving cyber security incidents
- Threat analysis and response
- Business Continuity
- Applying IP, ethics and privacy requirements
- Developing and managing service level agreements
- Security architecture and frameworks
- Introductory programming techniques
Students must be 18 years of age or older and it is recommended they have completed a relevant Certificate III in an ICT or related qualification or have six months industry experience.
Applicants for this qualification without relevant formal qualifications or experience may be requested to undertake a pre-assessment of industry knowledge and skills prior to enrolment to ensure the required foundational knowledge is in place to build upon with this Diploma level study.
ICT40120 – Certificate IV in Information Technology (Systems Administration Support) full course fees are $7,450 for full-time classroom study mode or $4,400 for self-paced online study mode.
There is Government funded support to subsidise course fees for students eligible for Skilling SA.
If you are eligible for Skilling SA funding, your course fees for full-time classroom study will be $4,000 and self-paced online study will be $2,400. These fees are payable in installments. Please speak to our friendly team prior to enrolment.
Study Now Pay Later and Student Loans
Academy IT has partnered with ZeeFi to offer Study Now Pay Later options or Student Loans for flexible options to pay your course fees through affordable payment plans that align with your pay cycle. Eligibility criteria apply. Please visit ZeeFi for more information.
For RPL to be granted, the course applicant must provide quality evidence that s/he:
- Has attained the competencies described in the unit/s of competency that are being claimed
- Possesses current competency in the unit/s that are being claimed
- Possesses the required underpinning knowledge specified in the unit/s of competency
- Has applied the relevant competencies in a context that is applicable to their area of specialisation in resource and infrastructure.
The evidence, which has been gathered by the assessor or the candidate, as proof of current competency may take a variety of forms and could include certification, references from past employers, testimonials from clients and work samples.
The assessor must ensure that such evidence complies with the rules of evidence, namely that it is authentic, valid, reliable, current and sufficient.
AIT offers a simple but methodical RPL process which is outlined in its Recognition of Prior Learning (RPL) policy.
For more information regarding Recognition of Prior Learning, please contact our friendly team on (08) 7324 9800 to discuss further.
|ICTICT443||Work collaboratively in the ICT industry|
|ICTICT451||Comply with IP, ethics and privacy policies in ICT environments|
|BSBCRT404||Apply advanced critical thinking to work processes|
|ICTICT426||Identify and evaluate emerging technologies and practices|
|ICTPRG302||Apply introductory programming techniques|
|ICTSAS432||Identify and resolve client ICT problems|
|BSBXCS404||Contribute to cyber security risk management|
|ICTSAS442||Provide first-level remote help desk support|
|ICTCYS402||Identify and confirm cyber security incidents|
|ICTCYS406||Respond to cyber security incidents|
|ICTSAS443||Support operating system users and troubleshoot applications|
|ICTSAS446||Fault find and troubleshoot ICT equipment, hardware and software problems|
|ICTICT445||Connect and configure devices and hardware components|
|ICTSAS436||Evaluate ICT system status|
|ICTSAS438||Implement maintenance procedures|
|ICTSAS441||Support ICT system software|
|ICTPMG411||Support small scale ICT projects|
|ICTICT446||Apply ICT service management principles|
|ICTICT440||Develop service level agreements|
|ICTSAS433||Update ICT client support procedures and assist with policy development|
Full-Time Classroom – 12 Month Completion
Our full-time classroom study option is Monday to Friday from 9:00am – 4:30pm at our Adelaide CBD Training Centre, located at Level 4, 45 Grenfell Street, Adelaide SA 5000.
Self-Paced Online – 18-24 Month Completion
Our self-paced online study option allows you the flexibility to study online at anytime, from anywhere in Australia.
There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace, however we estimate the average student will complete within 18-24 months.
How does online study work?
You’ll have 24/7 access to our online learning portal where you can access all the course materials and study at your own pace. Academy IT expert trainers are available via email and phone and will schedule online discussions where you can join with fellow students to discuss learnings throughout the course. You’ll be supported 100% of the way, all from the comfort of your own home or office!
Students who successfully complete this qualification may be able to pursue the following career outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification are:
IT Support Technician, Systems Programmer, Computer Technician, Client Support Officer (ICT), Network Operations Technician, Software Support Technician, and Technical Officer (ICT).
Further Education Pathways
The further study pathways available to learners who undertake this qualification include:
VET: ICT50120 Diploma of Information Technology or other related Diploma
University: Bachelor of Information and Communication Technology, or Bachelor of Information Systems
Note: This RTO may not offer all qualifications listed above in possible pathways